Privacy Policy

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Privacy Policy

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Last Updated: March 26, 2026

Torchplus Investment Co., Ltd. ("Torchplus," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.torchplus.com) and use our services, including our text messaging (SMS) communications.

  1. Information We Collect
    We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, or when you interact with our team. The personal information we collect may include:

Contact Information: Name, email address, mailing address, and phone number.

Professional Information: Company name, job title, and banking or stakeholder affiliation.

Communication Records: Copies of your correspondence with us, including email and SMS text messages.

  1. How We Use Your Information
    We use the information we collect for strictly professional and operational purposes, including:

To facilitate administrative communications, such as account notifications, capital calls, and wire transfer confirmations.

To respond to your inquiries, schedule meetings, and provide stakeholder support.

To send administrative information to you, such as updates to our terms, conditions, and policies.

To comply with legal and regulatory obligations.

  1. Information Sharing and Disclosure
    We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, or agents who perform services for us (such as secure data hosting).

Important Notice Regarding SMS Data (10DLC Compliance):
We value your privacy regarding mobile communications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  1. Data Security
    We implement reasonable and appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

  2. Your Privacy Rights
    Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it. You may opt out of receiving SMS text messages from us at any time by replying STOP to any message you receive from us. For assistance, you may reply HELP.

  3. Changes to This Privacy Policy
    We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information

Last Updated: March 26, 2026

Torchplus Investment Co., Ltd. ("Torchplus," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.torchplus.com) and use our services, including our text messaging (SMS) communications.

  1. Information We Collect
    We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, or when you interact with our team. The personal information we collect may include:

Contact Information: Name, email address, mailing address, and phone number.

Professional Information: Company name, job title, and banking or stakeholder affiliation.

Communication Records: Copies of your correspondence with us, including email and SMS text messages.

  1. How We Use Your Information
    We use the information we collect for strictly professional and operational purposes, including:

To facilitate administrative communications, such as account notifications, capital calls, and wire transfer confirmations.

To respond to your inquiries, schedule meetings, and provide stakeholder support.

To send administrative information to you, such as updates to our terms, conditions, and policies.

To comply with legal and regulatory obligations.

  1. Information Sharing and Disclosure
    We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, or agents who perform services for us (such as secure data hosting).

Important Notice Regarding SMS Data (10DLC Compliance):
We value your privacy regarding mobile communications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  1. Data Security
    We implement reasonable and appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

  2. Your Privacy Rights
    Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it. You may opt out of receiving SMS text messages from us at any time by replying STOP to any message you receive from us. For assistance, you may reply HELP.

  3. Changes to This Privacy Policy
    We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information